Privacy Policy

Privacy Policy

Introduction

Welcome to https://health.karachi-pakistan.com (hereinafter referred to as “Health,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website at https://health.karachi-pakistan.com
  • Mobile and desktop applications developed by us
  • Online services and tools we offer
  • Products sold or distributed through our platform

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These entities have their own privacy policies, and you should review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up and use our applications as an authorized user.
  • If you visit our websites linked to this policy.
  • Upon receiving communications from us, including emails, newsletters, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This includes your username, registration details, and profile information.
  2. Payment Information: Details related to payment methods you use for purchases or subscriptions on our platform.
  3. Financial Information: Transaction history, billing addresses, and other financial records associated with your account.
  4. Purchase Information: Products or services purchased from us, including order details and delivery preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and location data.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Any comments, reviews, or ratings you provide to enhance our services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  9. Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We gather this data through multiple channels: user inputs during registration or profile updates, interactions with our services, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties, respecting their privacy policies.

Cookies

Health uses cookies to enhance user experience and provide valuable insights. Cookies are small text files stored on your device by websites you visit. They serve various purposes:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as login sessions and page navigation.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage and gathering statistical data to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for which it was collected. Once the data is no longer needed for these purposes, we securely delete or anonymize it. Our retention periods vary depending on the type of data and relevant regulations.

Security Measures

Health prioritizes the security of your personal data. We implement robust organizational safeguards and security measures to protect against unauthorized access, disclosure, alteration, or destruction of data. This includes:

  • Secure data transmission through encrypted communication channels.
  • Engagement of trusted third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific reasons.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within the legally required timeframe.

Changes to Policy

Health reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us:

  • Email: [email protected]
  • Postal Address: Privacy Policy Inquiries, Health Karachi, 456 Main Street, Karachi, Pakistan.